Avaya receptionist pdf

Non-licensed user A non-licensed user: Is allowed dial in access and paging. Can be used as a Music on Hold or Analog paging port. Can be authenticated to allow remote access for remote administration. Can make internal and emergency calls as NoUser. Can forward to voice mail box for voice mail box only users. Can be used for internal twinning. Basic users New users are created as Basic users by default.

Office Worker licenses This option is targeted at users who are working in the office. Teleworker licenses This option is targeted at users who are working from home or elsewhere with Internet connection to the office.

Mobile Worker licenses This option is targeted at users with mobile devices. Power User licenses This option is targeted at key knowledge workers with the need for both Mobile Worker and Teleworker functionality. Receptionist licenses This option is targeted at operators or receptionists and provides a visual computer interface for call handling and management for multiple sites.

Comments on this document? The BLF panel displays icons to indicate the status of selected users. Up to 10 tabs with icons on each tab are supported. This is where you have placed a customer on hold.

This Shows current status of the system and is divided into four sections that display current connection status, current Profile name, information messages and the number of new voice mail messages for the operator. Information messages include any alarm conditions that are present within the system.

No penalties. No surprises. Have any questions about anything in this article or the NBN and phone systems. Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options. Enter a few details below and one of our team will give you a call back to talk through your options.

Enter a few details below and one of our team will give you a call back to arrange a discussion in person. Phone Systems Start here About Award Winning Support. Phone Systems Finder Find your perfect phone.

Enter a few details below and one of our team will give you a call back to arrange a discussion in person. Phone Systems Start here About Award Winning Support. Phone Systems Finder Find your perfect phone.

Phone school. Call now to book a tech. Contact Us Get in touch today. Benefits of the IP Office Receptionist Software Streamline your operations — Handle large call volumes with just a single receptionist, in standalone or multi-site office environments; use a single staff member to manage calls for multiple businesses.

Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

We are set up for collaborating with you with screen sharing and Web Talk. If you do not have access to a Sold To, contact your Company Administrator. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To's associated to their login. Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To's associated to their login.